What occurs when a buyer asks the agent for advice and opinions?

When a buyer approaches an agent for advice and opinions, it signifies a pivotal moment in the agent-buyer relationship. In real estate practice, this interaction indicates that the buyer is seeking a deeper level of representation and trust. By soliciting advice, the buyer is no longer just a customer, who receives limited information and has no fiduciary relationship with the agent.

Instead, this request for guidance transitions the buyer into the role of a client. As a client, the buyer is entitled to a higher standard of care and loyalty from the agent, as the agent's duties expand to include providing advice that is in the best interest of the buyer. This step is significant because the client-agent relationship is characterized by fiduciary responsibilities, wherein the agent must prioritize the client's needs and act in their best interest throughout the transaction process.

This shift does not occur with the other options presented. The buyer does not remain merely a customer or request services without establishing a formal agency relationship, nor does the agent automatically become a seller’s agent or cease representing anyone when the buyer seeks advice. Instead, the transformation into a client solidifies the buyer’s role in the transaction and the agent’s obligations towards them.